General sales conditions

General Sales Conditions

1. 1.      Object

The general present conditions rule the sales of the products shown on the site www.art-afrique-dogon, hereinafter called “the site”.

As these general conditions of sales can be subject to modifications, the applicable conditions are those enforced on the site when the order is placed.

The only fact of placing an order is worth acceptance without any reserve by the buyer of the integrality of the present conditions of sales. The buyer acknowledges to be fully informed about the fact that his consent regarding the content of the present general conditions of sales does not require any handwritten or electronic signature of this document

1. 2.      Order

The main characteristics of each single product are described in a presentation sheet, containing one or more photographs and indicating its features. The photographs illustrating the text of the products do not enter the legal field. The presentation sheet of the product is the only legal source.

The automatic registration systems are considered as proof of the nature, content and date of the order. We confirm the customer the acceptance of his order to the email address by himself communicated. The sale shall be considered as concluded only from the date of this order confirmation. We reserve ourselves the right to refuse any order from a customer with whom a dispute linked to a previous order exists.

1. 3.      Price

The prices of the products on the Site are in Euros and all taxes included but do not include the costs of transport and the treatment of the order. Those are indicated before the validation of the order. The prices stated on the order after its validation and registration are firm and final. The runner of the Site is a self-enterprise not submitted to VAT.   

In case of an order placed with a different country than metropolitan France, the buyer is the importer of the products bought. Customs duties or other duties and taxes may be due in the consignee country. Those are entirely on the buyer’s expenses and depend on its only responsibility. The Site is not obliged to keep the buyer informed of the existence and amount of customs duties or any other possible applicable taxes.  It belongs to the buyer to inform himself beforehand to the competent authorities of the said country.

1. 4.      Payment

The payment can be made by credit card, credit transfer or cheque.

The payments by cheques are to be made to the order of Catherine FOURNY and are to be sent to 10 rue de Seugy 95270 VIARMES - FRANCE

In case a product is no longer available due to mail dispatch delay, the payment shall be cancelled and returned by post.

1. 5.      Delivery

Unexpected risks excepted, the shipping of the products is ensured within four working days after the date of the order.

For France, the shipping of the goods is ensured by La Poste in colissimo expert with delivery upon signature and insurance ad valorem. For all other countries, the shipping is ensured by Fedex. In any case, the buyer has at his disposal a distribution follow-up by a link with a number corresponding to the shipping which is communicated by e-mail at the time of the shipping of the order.

The shipping expenses and the treatment of the order are calculated on the rightest price from an average flat rate basis. The Site reserves itself the right to contact the buyer in order to readjust those expenses in case the volume and/or weight of the order would no longer match the systematically proposed flat rate basis.

The Site bears the risks linked to shipping up to delivery, that is to say up to the physical delivery of the product to the consignee stated at the time of the order or to his representative. This latter must check the goods on delivery in presence of the shipping agent and, if the occasion should arise, mention in written on the shipping documents, the observed reserves. By exception, the risks and hazards of shipping (particularly loss, damage or theft) are on the customer’s expenses if this one is a professional.

The consignee must refuse the delivery if the goods are damaged, missing or if the parcel has been opened or repackaged (except customs’ checking). In case of loss or damage, the consignee must state precise and detailed written reserves on the forwarding agent’s delivery documents (Reserves like “under reserve of checking upon unwrapping” have no legal value.) The buyer must then send the forwarding agent a registered letter mentioning again the reserves within the three days following delivery. In order to get assistance in his steps, the buyer is invited to contact the Site through the “contact” page. The good accepted without reserves by the consignee at the time of delivery and/or failing letter addressed to the forwarding agent within three days, is considered to having been delivered in good state and in its entirety (number of items, identification in accordance with the order, etc.). No claim will be taken in charge by the Site and its responsibility shall not be committed.  Regarding any query or difficulty the buyer may face, he is invited to contact us through the “contact” page of the Site.

1. 6.      Returns Process

The buyer is allowed to return any products bought on the Site, without justifying his decision, within 15 days from the date of reception of the said product.

The return is carried out under the buyer’s responsibility (It is then advised to declare the value of the product and to subscribe an insurance policy). The return has to be made by the same shipping agent and in the same conditions than the delivery. Every product has to be returned in its state and original packaging in a period of 14 days following the withdrawal.

The return must be carried out to the name and address stated in paragraph 4. Repayment will be done using the same payment method used for the order by the customer.

On reception of the product, we refund the buyer the whole purchase expenses in a period of 14 days following the withdrawal. and at the condition the product is in its original state and packaging, the return expenses remaining his responsibility. 

1. 7.      Governing law

The general present conditions of sales are subject to the French law. The application of the Vienna convention about the international sale of goods is explicitly ruled out. The registered and computerized files of the Site shall be considered by the parties as proof of communications, orders, payments and transactions occurred between the parties, unless evidence of the contrary. Any dispute linked to the make-up, fulfillment and termination of the contractual commitments between the parties that cannot be settled amicably shall be submitted to the French courts. The fact for the Site not to take advantage at one point or another of one of the clauses of the present general conditions of sales, cannot deserve denunciation to take advantage of these very same clauses later on.

The language ruling the contractual commitments between the Site and the buyer (description of the products, general conditions of sales…) is French; the translations in English are only provided as information.

1. 8.      Allocated clause of jurisdiction

Regarding any dispute and protest, whatever its nature or cause, only the courts of Val d’Oise shall be competent even in case of summary procedure, call for warranty or plurality of the counsel for the defence.

All the products exhibited on this site have been found by ourselves, right on the spot in Mali or in Burkina Faso. They are unique works that we have chosen for their beauty, originality, authenticity.